- From the home page or sidebar "Live Casino" Go to the section.
- Choose your game — Baccarat, Blackjack, Roulette, or Dragon Tiger.
- Click on your preferred table from the table list. Each table shows the minimum and maximum bet — start with a lower-limit table if you're just getting started.
- A live video feed will load with a real dealer at the table. Select your chip from the bottom of the screen and click on the area of the table where you want to place your bet.
- Once the timer runs out, the dealer will deal the cards and the result will be displayed automatically.
Betting History: Log in and tap the profile icon → "My Bets" or "Betting History" Go to the option. Here you'll find a full list of all bets placed over the past 7, 30, or 90 days — including match name, stake amount, odds, win/loss result, and total profit or loss.
Transaction History: Profile → "Wallet" → "Transaction History". Here you can view the date, amount, and status (successful/pending) of all deposits, withdrawals, and bonus credits.
To find a specific transaction, filter by date or amount. If a transaction appears to be missing, contact live chat immediately with the transaction ID.
Live Scores: For any ongoing match you bet on or visit the match page for, you'll see real-time scores, over-by-over updates, stats, and a momentum chart. This is available in limited form without logging in, but you'll get full access once you're logged in.
Live Stream (Video): Live video streaming is available for select matches. This feature is only accessible to logged-in members, and on the match page "Live" If you see the icon, it means the stream is live. Not all matches are streamed — major tournaments (IPL, World Cup, Premier League) are generally covered.
If the stream is buffering, lower the video quality or switch to mobile data. You can also find the upcoming match schedule on the Sports Events page.
How to claim:
- Log in to your account.
- On the home page or the Bonus page "Daily Rewards" or "Daily Check-in" Look for the banner.
- Click the "Claim" button — the reward will be credited to your wallet or bonus account instantly.
- Free spins must be used on a specific slot game — they typically expire within 24 hours.
Withdrawal Steps:
- Log in → Profile → "Wallet" → "Withdraw"।
- Choose your payment method (bKash, Nagad, or Rocket).
- Enter your bKash/Nagad number and the withdrawal amount.
- Confirm — you may be asked to verify with an OTP or your password.
- Your request will be submitted and a "Processing" status will be shown.
- Minimum withdrawal ৳500, maximum single withdrawal ৳50,000.
- If KYC verification is not completed, your first withdrawal may be delayed.
- Wagering requirements must be met before bonus funds can be withdrawn.
- You can make up to 3 withdrawals per day.
Temporary Suspension (Cool-Off):
- Log in → Settings → "Responsible Gaming"।
- Select "Cool-Off Period".
- Select a time period: 24 hours, 7 days, 14 days, or 30 days.
- Confirm — your betting access will be suspended immediately, though you can still log in and make withdrawals.
Full Account Closure: Write to support@jiliapp.casino or let us know via live chat. If you have a remaining balance, withdraw it first.
Steps:
- Go to the Sports Betting page and select your first match.
- Pick a selection in your preferred market (e.g., Match Winner) — it will be added to your bet slip automatically.
- Then make your selections for the second and third matches the same way — each pick will be added to your bet slip.
- Open your bet slip (usually via the button on the right or the floating slip). Select the "Accumulator" or "Acca" option there.
- The total odds will be displayed (the product of all odds). Enter your stake amount to see your potential winnings.
- Click "Confirm Bet".