Data Protection Written in Bengali 2026 Edition

Jiliapp Casino Privacy Policy — How Your Data Is Protected

Everything you need to know about how jiliapp collects, uses, and protects your personal data — clearly explained. We believe transparency is the strongest form of security.

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Your Data Is Never Sold
11
Policy Sections
256
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2026
Last Updated
Bengali
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How Jiliapp Protects Your Data

Jiliapp's 6 core privacy commitments — covering both technology and policy.

Strong Encryption
All data and transactions are secured with 256-bit SSL — the same technology used in the banking sector.
  • Always Connected via HTTPS
  • Passwords Stored as Hashes
  • Payment Data Is Encrypted
No Data Sales
Jiliapp never sells your personal data to third-party advertisers or data brokers.
  • No Profiling for Advertisers
  • Only Limited Data Shared with Affiliates
  • No Sharing Without Legal Obligation
Account Control
You always have the option to view, correct, or request deletion of your own data.
  • Right to Access Your Data
  • Request a Correction
  • Account Deletion Option
Secure Data Storage
All data is stored on secure servers that meet international standards, with regular backups and access logs maintained.
  • Restricted Employee Access
  • Regular Security Audits
  • Access Log Monitoring
Marketing Control
If you do not wish to receive promotional messages, you can unsubscribe at any time — no questions asked.
  • SMS Unsubscribe Option
  • Turn Off Push Notifications
  • Easy Email Opt-Out
Cookie Transparency
You'll be clearly informed about which cookies are in use and why. You have the option to disable all non-essential cookies.
  • Types of Cookies Explained
  • Disable Non-Essential Cookies
  • Save Cookie Preferences
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This Privacy Policy Jiliapp Casinoapplies to all Jiliapp users. By creating an account or using the website, you are considered to have accepted this policy. We know legal-language policies can be a tough read — so this one is written in plain, simple language.

Important: jiliapp never sells your data. Read this policy — your rights and our responsibilities are clearly laid out here.

Section 01

Introduction & Applicability

Jiliapp Casino ("jiliapp", "we") provides online Sports Betting and casino services to users in Bangladesh. This Privacy Policy explains what data we collect, how we store it, what we share, and how you can control your own information.

This policy applies to both the jiliapp.casino website and Jiliapp's mobile application. Certain specific Jiliapp services may have their own additional privacy terms — if so, those will be communicated separately.

Jiliapp operates under an international gaming license and is required to comply with the privacy regulations set out by that license.

Section 02

Data We Collect

Jiliapp only collects information that is genuinely necessary to provide its services. Requesting unnecessary data goes against our policy.

Information collected at registration:

  • Full Name (as shown on your ID)
  • Mobile number (the one linked to your bKash/Nagad/Rocket)
  • Date of Birth (for age verification)
  • Email address (optional, but makes communication easier)

Information collected during KYC verification:

  • Copy of National ID (NID) or Passport
  • Selfie or Face Verification Photo
  • Proof of Address (if required)

Automatically Collected Data:

  • IP Address & Device Type
  • Browser Information & Operating System
  • How you use the platform (login times, pages visited)
  • Betting History & Transaction Records
Section 03

How We Collect Your Data

Jiliapp collects data through three methods:

  • Directly From You: Via registration forms, KYC uploads, support messages, or when you get in touch with us.
  • Automatically: When you use the website or app, certain technical data is recorded automatically — such as which pages you visited and how long you stayed, or which matches you watched.
  • From Third Parties: Confirmation data may be received from payment service providers (bKash, Nagad) or identity verification services.

Please Note: jiliapp will never call or message you to ask for your password, OTP, or card number. Any such contact is a fraud attempt.

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Section 04

Purpose of Data Use

Jiliapp uses the data it collects solely for the purposes outlined below — it is not used for anything else:

  • Service Delivery: Account management, processing bets, and completing payments.
  • Identity Verification: To ensure security and prevent use by minors.
  • Fraud Prevention: Detecting unusual transactions and identifying duplicate accounts.
  • Customer Support: Helping you resolve any issues.
  • Service Improvement: Analyzing which features are used most to improve the platform.
  • Legal Obligation: Fulfilling reporting requirements set by the licensing authority.
  • Promotional Communications: Sending you information about bonuses and offers, if you consent (you can opt out at any time).

Your betting history is analysed solely to promote responsible betting — meaning we use it to identify unusual patterns and step in to help if needed.

Section 05

Data Sharing Policy

Jiliapp keeps data sharing strictly limited. Your information is not shared with anyone except in the following circumstances:

  • Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, or Rocket to process transactions.
  • Identity Verification Services: With accredited verification agencies during the KYC process.
  • Licensing Authority: To regulatory authorities as required under gaming license conditions.
  • Law Enforcement: When required by legal order or investigation.
  • Technology Service Providers: For server and cloud services — these are contracted partners of Jiliapp and are bound by confidentiality agreements.

Outside of this list, jiliapp never shares your data with advertisers, data brokers, or any other commercial party.

Section 06

Data Protection Measures

Jiliapp uses industry-leading practices to protect your data:

  • 256-bit SSL/TLS Encryption: All connections — from site access to transactions — are encrypted.
  • Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
  • Two-Factor Authentication (2FA): Using OTP at login means that even if your password is stolen, no one will be able to access your account.
  • Access Controls: Jiliapp staff can only access the information necessary for their specific role — others do not have access.
  • Regular Security Audits: Independent experts regularly audit our systems.
  • Anti-Fraud System: Unusual logins or transactions are automatically detected and blocked.

No system is 100% secure — but Jiliapp is committed to ensuring the highest possible level of protection. If you notice any security issue, contact support immediately.

Section 07

Cookies & Tracking

Cookies are small text files stored in your browser. jiliapp uses three types of cookies:

  • Essential Cookies: These are used to maintain your login session and keep the platform running — they cannot be disabled.
  • Performance Cookies: To identify and improve any slow-loading sections of the site.
  • Analytics Cookies: To understand which pages get the most traffic — you can turn these off.

Jiliapp does not use third-party advertising cookies. You can disable performance and analytics cookies through your browser settings.

Section 08

Data Retention Period

Jiliapp does not retain your data longer than necessary. General guidelines:

  • Active account data: retained for as long as the account remains active.
  • Transaction records: 5–7 years, as required by law.
  • KYC Documents: for the period specified under licensing regulations.
  • After account closure: for the period required to meet legal obligations.
  • Marketing data: deleted as quickly as possible after you unsubscribe.

Once the retention period ends, data is securely deleted or anonymized by removing any personally identifiable information.

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Section 09

Your Rights

You have several rights regarding your personal data on Jiliapp:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Correction: If any of your information is incorrect, you can request a correction.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted — though information required for legal obligations must be retained.
  • Right to Object to Processing: You can object to your data being used for marketing purposes.
  • Data Portability: You may request a copy of your personal data.

To exercise any of these rights, contact Jiliapp support. Requests are typically responded to within 30 business days.

For any privacy-related requests, reach us via jiliapp's live chat or email support@jiliapp.casino Contact us at the address provided.

Section 10

Child Protection

Jiliapp strictly prohibits providing services to anyone under 18. Age is verified at registration, and additional proof may be requested if there is any doubt.

If a parent or guardian discovers that their minor child has been using Jiliapp, please contact support@jiliapp.casino right away. We will close the account, return any deposits, and delete all associated data.

Please Note: Jiliapp does not knowingly collect data from minors. If such a case is discovered, immediate action will be taken.

Section 11

Policy Updates

Jiliapp may update this privacy policy when necessary. For any significant changes:

  • A clear notice will be posted on the platform.
  • You will be notified via your registered mobile number or email.
  • The last updated date at the top of this page will reflect any changes.

Continuing to use jiliapp after any changes have been made means you accept the updated policy. If you do not agree with the changes, you may request to close your account.

Last Updated: January 2026. If significant changes are made to this policy, jiliapp will actively notify you.

Your Control Over Your Data

You're not just a passive user at jiliapp — you have an active role in managing your own data.

Right to Access
To find out what data we hold about you, contact our support team — you'll receive a response within 30 days.
Right to Rectification
If your name or mobile number has an error, you can correct it — through Account Settings or by contacting support.
Right to Erasure
If you close your account, you may request deletion of your data beyond what is required by legal obligations.
Right to Opt Out of Marketing
If you no longer wish to receive promotional messages, you can unsubscribe at any time from Account Settings.
Right to Download Your Data
You can download your betting history and transaction records directly from your account.
Right to Object to Processing
You can object to your data being used for specific purposes — contact support and your request will be reviewed.

Jiliapp's Privacy: Why It Truly Matters

Most people skip the privacy policy when signing up on an online platform — that's understandable, since most policies are long and complex. But on a betting platform where your financial information and identity are involved, it's worth knowing the basics. Jiliapp's policy is simple and transparent — here's exactly what it means in plain terms.

One of the most common concerns is — "Will my mobile number and name be shared with anyone?" Jiliapp's answer is clear: No. When you make a payment through bKash, only the transaction-specific details are passed to bKash — that's standard with any payment. But your name, betting history, or account information is never shared with any advertising company.

Many people have questions about KYC — is it safe to submit a copy of your National ID? Yes, because it is a requirement under Jiliapp's international license, and your document is stored on encrypted servers. Only designated staff can access it, and all access is logged.

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Two-factor login — a little extra step, a lot more security

Keeping two-factor authentication (2FA) enabled on Jiliapp is strongly recommended. This means that in addition to your password, you'll need to enter an OTP sent to your mobile at login. So even if someone gets hold of your password, they won't be able to access your account without your phone. This one step significantly strengthens your wallet's security.

One more thing — never log in to jiliapp on public Wi-Fi. Data is relatively easy to intercept on free networks at restaurants or markets. Logging in on your home network or mobile data is the safe choice.

Cookies — Nothing to Worry About

When people hear the word "cookie," they often assume something is being hidden. In reality, cookies are small files that remember your login session — so you can stay on the site without re-entering your password every time. jiliapp does not use cookies for advertising. We use performance cookies to understand which features are used most, purely to improve the site.

At the end of the day, Jiliapp wants to keep your trust. Data privacy isn't just about legal compliance — it's part of who we are. If you have any questions, reach out to our support team and you'll get a response.

Frequently Asked Questions

No, they cannot — jiliapp has a strict age verification system in place. A date of birth is required at registration, and accounts cannot be created for anyone under 18. Beyond that, KYC verification is required before the first withdrawal or any large transaction, which means submitting a copy of a national ID and a selfie. Since minors do not have a national ID, bypassing this barrier is virtually impossible. If a parent suspects their underage child is using jiliapp, they should contact support@jiliapp.casino immediately. jiliapp will close that account and refund any deposits. There is no compromise when it comes to child protection at jiliapp.

Yes, Jiliapp offers several responsible betting tools that you can use directly from Account Settings. You can set a daily deposit limit — for example, if you set a maximum of ৳500 per day, the system will automatically stop you from depositing beyond that amount. You can also set weekly or monthly betting limits in the same way. The cool-off period feature lets you pause betting for anywhere between 24 hours and 30 days — during this time, placing bets will be completely disabled. If you need longer-term support, there is a self-exclusion option that lets you lock your account for 3 months, up to a year, or even longer. To learn more about all these tools, Responsible Gaming View Page.
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