Jiliapp Casino Terms & Conditions — Know Before You Play

In these terms, "Jiliapp" refers to the jiliapp.casino website and its associated mobile application. "Member" refers to any individual who is registered on Jiliapp and using its services. "Betting" refers to placing money on sports or other events.

These terms apply to all services, offers, and promotions on Jiliapp. Individual promotions may have their own additional terms. In the event of any conflict, the promotion-specific terms will take precedence.

Jiliapp operates under an international gaming license. These terms and conditions are drawn up in accordance with the guidelines of that license.

To open an account at Jiliapp, the following conditions must be met:

• Minimum age is 18. Registration by minors is strictly prohibited.
• Each person may register only one account. If multiple accounts are found, all will be closed and balances may be forfeited.
• You must register with accurate and truthful information. Providing false details may result in account closure at any time.
• The mobile number and email address provided at registration must remain active.
• Never share your account password or login details with anyone. You are solely responsible for the security of your account.

Jiliapp runs a Know Your Customer (KYC) verification process to ensure security and comply with international regulations. KYC may be required before your first withdrawal or once your transactions exceed a certain amount.

What is typically required for KYC verification:

• A photo of your National ID (NID), passport, or driving licence.
• Verification of your registered mobile number.
• Proof of address if required — a utility bill or bank statement.

KYC verification is typically completed within 24–48 hours. Withdrawals may be temporarily held until verification is complete.

The transaction-related rules on Jiliapp are outlined below:

• Minimum deposit ৳100. Maximum limits vary by payment method.
• Deposits can be made via bKash, Nagad, and Rocket. Funds are typically credited to your wallet within seconds.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal amount is ৳200. The maximum daily withdrawal limit is determined by your account tier.
• The withdrawal process is typically completed within 15–30 minutes. During peak hours, it may take up to 2 hours.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Jiliapp automatically monitors transactions for suspected money laundering and reports to the relevant authorities when necessary.

All betting decisions on Jiliapp are final and binding. Please keep the following rules in mind:

• Once a bet is confirmed, it cannot be cancelled — separate rules apply if you use the cash out feature.
• If a match is cancelled, the staked amount is automatically refunded to your wallet.
• In the event of any dispute over a result, Jiliapp will make its decision based on information from official sources.
• Jiliapp reserves the right to void any bet placed at incorrect odds due to a technical error.
• For live betting, the odds at the time the bet is accepted will apply, even if odds change while the bet is being placed.
• In an accumulator bet, if one match is cancelled, it is removed and the remaining selections are settled as usual.

Jiliapp reserves the right to investigate any suspicious betting patterns and to withhold payments where necessary.

Jiliapp bonus offers come with fair and reasonable terms. Some common bonus conditions:

• Your first deposit must be ৳500 or more to qualify for the welcome bonus.
• Withdrawals are not permitted until the bonus wagering requirement has been fully met.
• Wagering must be completed within 30 days of claiming the bonus. The bonus will be forfeited upon expiry.
• Two bonuses cannot be active at the same time.
• Bonuses may only be used for Sports Betting and select casino games — see the promotions page for full details.
• If bonus abuse is detected — such as claiming from multiple accounts — all benefits will be forfeited.

The following activities are strictly prohibited on Jiliapp. Violating these rules will result in permanent account closure and the associated balance may be forfeited:

• Creating multiple accounts or using someone else's account.
• Registering with a false identity or fraudulent documents.
• Bonus system abuse — such as claiming bonuses under the names of multiple family members.
• Automating bets using software or bots.
• Participation in match fixing or any other illegal activity.
• Hacking or attempting unauthorized access to Jiliapp's systems.
• Attempting to harass or harm other users.

Jiliapp reserves the right to temporarily or permanently close an account under the following circumstances:

• If evidence of involvement in prohibited activities is found.
• If KYC information is false or incomplete.
• If suspicious transactions or betting patterns are detected.
• If the user requests self-closure.
• Accounts that remain inactive for an extended period (12 months) may be deactivated.

If an account is closed, any legitimate funds remaining in the wallet will be returned — however, bonus funds will be forfeited. Please contact the support team for more details.

Jiliapp believes betting is for entertainment, not a livelihood. We actively promote responsible gambling.

• Set daily, weekly, or monthly betting limits in your account settings.
• Set a cool-off period to pause betting for a defined length of time.
• Use the self-exclusion feature to temporarily or permanently close your account.
• If you feel your betting is getting out of control, reach out to our support team in Bengali.

Jiliapp never encourages users to bet beyond their means. There is always a risk of losing any bet — keep that in mind as you play.

Jiliapp places the highest priority on protecting user data. Our Privacy Policy covers this in full detail.

• Your personal data is protected with 256-bit SSL encryption.
• Jiliapp never sells your data to third parties.
• Jiliapp is responsible for sharing information when required by licensing authorities or for legal purposes.
• You can unsubscribe from marketing communications at any time through your settings.

All content on the Jiliapp website and app — including logos, designs, text, software, and databases — is the exclusive property of Jiliapp. Using, reproducing, or distributing any of it without permission is prohibited.

Users may only use the Jiliapp platform for personal, non-commercial purposes.

Jiliapp provides its services on an "as is" basis. Jiliapp shall not be held liable in the following circumstances:

• If a bet fails due to an internet connection loss.
• If a third-party payment service is delayed.
• In the event of a temporary service disruption caused by unavoidable technical issues.
• If loss occurs due to the user's own negligence or sharing their password with someone else.

That said, Jiliapp always does its best to minimize harm and resolve situations wherever possible.

Jiliapp reserves the right to modify or update these Terms at any time. Before changes take effect:

• A notice will be posted on the platform.
• Messages may be sent to your registered mobile number.
• The date of any update will be clearly noted on this page.

Continuing to use Jiliapp after any changes take effect means you accept the updated terms. If you do not agree with the changes, you may close your account — just contact support.